Benefits Administration

The Right Strategy and Technology Choices for Improved Operations and User Experience

Linea works with large public agencies, labor unions, and associations that provide benefit administration to their employees and members. The enrollment and operational systems that support benefit administration are complex, with many solutions, providers, and operational approaches. Linea helps organizations with strategy, procurement, and implementation of these solutions. We are independent of solution providers, so the outcomes we give our clients are unbiased. We have knowledge of outsourced business and technology solutions, COTS-based benefit administration products, and a variety of enrollment solutions. The approach for administering benefits is unique for each of our clients, so we provide a full range of consulting services to satisfy these unique needs.

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What We Do

Linea’s consulting focus and experience spans the full life-cycle of improving business processes through implementing new platform/technology choices. We bring a structured approach to a client’s transformation journey, while also understanding how the client’s  peers are addressing some of the same challenges. We help executives see the “art of the possible” when defining a going-forward strategy and transformation business case. When assessing current operations and pain points, we identify opportunities and solution options available in the market. Our industry team knows the enrollment and benefit administration solution options that best match our client’s needs. With client opportunities and the future state in mind, we work with our clients through all phases of the transformation journey providing expertise in defining requirements, procuring solutions, and overseeing implementation to achieve the future state.

Our Expertise

Business Process Improvement
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Linea improves or rebuilds business processes to improve the quality of member services.
Procurements
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Linea guides clients with strategy, planning, requirements-gathering, RFP writing, vendor selection, and contract negotiation.
External System Integration
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Linea seamlessly integrates your myriad of technologies to streamline your process, enhance data sharing, and improve efficiency.
Project Management
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Your systems, data, and project teams must sync up to keep the process moving on time and in line with the strategic IT vision. We manage this process.

Benefits Administration

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We’re always thinking about the future of the Insurance industry.

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