Public sector organizations are under growing pressure to meet 21st-century expectations with 20th-century systems. Legacy platforms — once cutting-edge — now create barriers to efficiency, security, and service delivery. They drain talent, increase cyber risk, and limit the ability to innovate.
Linea helps boards understand these risks and the fiduciary responsibility to safeguard the promise and mission of providing secure, accessible and timely service to their members. Linea can help Boards understand that modernization is a fiduciary responsibility, not just an IT choice.
Boards don’t need to understand code, they need to understand the risk of inaction and the business impact of modernization. Linea recognizes Boards don’t run modernization projects — but they own the outcomes so Linea works with trustees to enhance their fiduciary knowledge to ensure both system health and member experience, champion modernization as stewardship and support staff through the transition while staying accountable to stakeholders.
With Linea’s deep expertise in public benefit technology modernization, we bridge the gap between technical detail and board-level decision-making. We ensure leaders are confident, unified, and prepared to guide their organizations through this mission-critical investment. If you feel ready to prepare your board for modernization, contact us today and learn that it’s not just an IT project — it’s a governance journey!
Our Board Education for IT Modernization program prepares leadership to make informed, strategic decisions before embarking on system replacement. This offering is designed to:
- Clarify the risks of inaction – operational fragility, rising costs, and security vulnerabilities.
- Show the value of modernization – improved service delivery, better policy and investment decisions, and strengthened resilience.
- Introduce the vendor landscape – explaining market maturity, options (cloud vs. on-premise, modular vs. monolithic), and realistic expectations.
- Translate technology into business impact – focusing on outcomes for members, staff, and the public.
Linea provides structured sessions tailored to trustees, executives, and staff to ensure early alignment and readiness:
- Early Education Before the RFP – building shared understanding of goals, terminology, and expectations.
- Guidance on Political & Labor Risks – navigating oversight, labor concerns, and staff involvement.
- Setting Realistic Expectations – understanding dual workloads, phased go-lives, and the inevitability of post-launch refinements.
- Data & Policy Awareness – preparing leadership for legacy data challenges and necessary policy/legal adjustments.
- Communication Planning – developing proactive strategies to maintain trust, even if setbacks occur.
